Fortexa ERP
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We Protect Your Privacy

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Responsible entity and jurisdiction

Fortexa ERP is operated by CLOUDTEXA SOLUTIONS, S.R.L. (RNC 133627515), located at George Washington No. 508, sector Gazcue, Santo Domingo de Guzmán, Distrito Nacional, República Dominicana. In this document, “Fortexa ERP”, “we” or “the Company” refer to that entity.

  • Legal name: CLOUDTEXA SOLUTIONS, S.R.L.
  • RNC: 133627515
  • Address: George Washington No. 508, sector Gazcue, Santo Domingo de Guzmán, Distrito Nacional, República Dominicana
  • WhatsApp: +1 (849) 485-9375
  • Email: info@fortexaerp.com

Governing law: this document and the relationship with the user are governed by the laws of the Dominican Republic. Any dispute shall be submitted to the competent courts of Santo Domingo, Distrito Nacional, unless mandatory law of the user’s country provides otherwise. Translations are provided for convenience; in case of discrepancy the Spanish version prevails.

Automatically translated with AI · The Spanish version prevails legally.

At CLOUDTEXA SOLUTIONS, S.R.L. (RNC 133627515, «Fortexa ERP»), we process financial, tax, and personal data on behalf of thousands of companies. This summary clearly explains what we do with that information and where to find the complete legal details, in accordance with Ley 172-13 (Law No. 172-13 on the Comprehensive Protection of Personal Data of the Dominican Republic).

Our Promises

We Don't Sell Your Data

We never sell, rent, or share your information for advertising purposes.

You Control Your Information

Export everything in CSV, Excel, or API whenever you want; correct or delete it from the platform or by requesting it from us.

Only What's Necessary

We collect only what is essential to provide the service and retain it only for the time required by law and the service.

Bank-Grade Security

AES-256 at rest, TLS 1.2+ in transit, company-level isolation, daily backups, and 99.9% SLA.

Transparency

We notify you of any relevant changes and request your explicit acceptance; we report breaches within 72 hours.

Local and Global Compliance

The responsible entity, applicable law, and your additional rights are adapted to the country you see at the top of this page.

Choose the Policy That Applies to You

Privacy for Business ClientsIf you hire Fortexa for your company: account data, billing, financial, and tax information.Privacy for End UsersIf you use Fortexa because your company, condominium, or provider gave you access.Data Protection Policy (Full Document)The technical legal text: principles, legal bases, deadlines, transfers, and rights, article by article.Data Processing Agreement (DPA)Our role as Data Processor on behalf of your company.Cookie PolicyWhat cookies we use and how to change your consent.Responsible AIHow AI uses your data without selling it or training third-party models.

In Summary: What Data and Why

  • Account and billing data of the contracting company: to provide and charge for the service.
  • Financial, tax, and personal data uploaded by the company: we process it under the company's instruction to invoice, account for, pay payroll, and comply with the tax authority.
  • Technical data (IP, device, actions): for security, auditing, and support.
  • Cookies: essential always; analytics and marketing only with your consent.

Your Rights

Access, rectification, erasure, objection, data portability, and withdrawal of consent, plus the specific rights for your country (shown at the bottom of this page). Write to us at info@fortexaerp.com or via WhatsApp +1 (849) 485-9375: we respond within a maximum of 10 business days.

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